on 26-07-2023 16:40
I have asked for a pod/booster on my account at least six weeks ago. I still have not received it yet. I can not get through on the telephone to a person to talk too. We really need our Pod/booster ASAP. Please help! I don't know what else to do.
26-07-2023 16:45 - edited 26-07-2023 16:46
Other than buying your own you can wait a few days for a reply on here from VM.
on 26-07-2023 16:54
Other end of bungalow
Same room as router
Just done a speed test on VM. I live in a bungalow (one floor house). This is why we need it. Thanks @carl_pearce for the reply. I will wait for VM staff to reply to try and sort this out as we have already ordered one.
on 26-07-2023 17:52
For £25 you can buy an AC750 Wi-Fi repeater now that works with any ISP and has none of the restriction of the VM Pod.
on 28-07-2023 11:23
Hi @chapmantimsan ,
Welcome to our community forums and thank you for your first posts.
Sorry to hear you have not received your WiFi pod after an order. To best look into this, I am sending you a private message. Please keep an eye out for an envelope at the top right corner of your Forum page. Let me know if you have any issues locating this.
Thanks,
on 30-08-2023 20:03
Nothing received
on 02-09-2023 13:58
Hi chapmantimsan,
My apologies you haven't had your WiFI pod yet.
I will private message you now to look into this further.
^Martin
on 05-09-2023 15:27
Akua_A is apparently sorting it Thankyou. But I am disappointed ted at the time it had taken to get sorted. It would be much easier if there was some form of direct contact.