on 31-05-2023 14:51
Hello all,
Was hoping to get some advice around my Wifi pod. It's been removed from my account (not sure why I'm on volt 1gig) can I reactivated it to my account? I've tried the phone number in the stickied post but they seemed unable/unwilling to help.
If not how can I order without using the connect app, hilariously when I try to run from my office it disconnects from the wifi and gives me an error message and if I go closer to the hub it's 'fine'.
Any help appreciated,
Pat
on 02-06-2023 09:53
Can anyone help with this please?
on 05-06-2023 10:12
Hey @PatC86,
Welcome back to the Community Forums and thanks for the post.
Sorry to hear you have been having this issue, I can certainly look into this for you, for me to do so I will need to confirm some information in a quick private message, if you have not used this feature before you can access it via the envelope at the top of your screen.
Speak to you soon. Joe
on 05-06-2023 14:26