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MikeRobbo
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Alessandro Volta
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Message 11 of 29
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Re: Wifi Dropping, Ethernet Fine

on ‎03-11-2020 20:27

@Suprich wrote:

Not sure how to do that mate...

 

Instructions for posting BQM Link

Under your BQM graph are two links in red.

Click the lower link (Share Live Graph) then click generate.

Copy the text in the Direct Link box, beware, there may be more text than you can see.

On here click the Link icon (2 links chain to the left of the camera icon)

In the URL box paste the link you copied and in the ‘text to display’ box write My BQM then click OK - you can post the link straight away.


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BT Smart Hub 2 with 70Mbs Download,18Mbs Upload, 9.17ms Latency & 0.35ms Jitter.
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Suprich
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Message 12 of 29
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Re: Wifi Dropping, Ethernet Fine

on ‎03-11-2020 20:32

My screenshot has been approved above...

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gary_dexter
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Alessandro Volta
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Message 13 of 29
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Re: Wifi Dropping, Ethernet Fine

on ‎03-11-2020 20:34

@Suprich wrote:

I have a 'spare' router of my own plugged into ethernet and wifi works perfectly 

So are you using the hubs Wi-Fi broadcast or the other routers Wi-Fi?

And which one is dropping out?

What is the make and model of the router?


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Suprich
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Message 14 of 29
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Re: Wifi Dropping, Ethernet Fine

on ‎03-11-2020 20:40

My virgin hub 3.0. Ethernet aok, wifi drops every 20 minutes or so

I've connected an asus RT-n66u router via ethernet to hub 3. Wifi channels via asus work aok

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Suprich
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Message 15 of 29
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Re: Wifi Dropping, Ethernet Fine

on ‎03-11-2020 20:41

https://www.thinkbroadband.com/broadband/monitoring/quality/share/f48312e828c1c4edd0ba8f502879b1bc3c... 

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Suprich
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Message 16 of 29
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Re: Wifi Dropping, Ethernet Fine

‎03-11-2020 20:45 - edited ‎03-11-2020 20:45

https://www.thinkbroadband.com/broadband/monitoring/quality/share/d15a784cc51e7210d1e7c879ce7882a3d2... 

 

Previous ip address

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gary_dexter
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Alessandro Volta
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Message 17 of 29
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Re: Wifi Dropping, Ethernet Fine

on ‎03-11-2020 20:59

@Suprich wrote:

My virgin hub 3.0. Ethernet aok, wifi drops every 20 minutes or so

I've connected an asus RT-n66u router via ethernet to hub 3. Wifi channels via asus work aok

So the issue lies with the hubs (already mentioned, poor) WiFi?


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Suprich
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Message 18 of 29
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Re: Wifi Dropping, Ethernet Fine

on ‎03-11-2020 21:02

That's my assumption yes. I question why problems only started with ip address change. I've had near perfect broadband/ wifi for 15+ years...

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gary_dexter
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Alessandro Volta
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Message 19 of 29
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Helpful Answer

Re: Wifi Dropping, Ethernet Fine

on ‎03-11-2020 21:09

Could be coincidence. Could be that a neighbour has got a new router or ISP and it’s overlapping the hubs WiFi and knocking it out. There’s many factors that could be the cause. 


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Suprich
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Message 20 of 29
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Re: Wifi Dropping, Ethernet Fine

on ‎03-11-2020 21:11

Thanks

So what should I try? Turn off smart wifi and manually set channels? Seems to defeat the benefit of the system...

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