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Wifi Booster Not Allowing Connection

Evening,

Firstly thanks for the help the other day with a different question you was all great. Today i got a booster set and have followed the guides and it is all set up and broadcasting the same SSID (and password) however when connecting to the booster it just whirs on my  Iphone and laptop then says Cannot connect after a while, i have tried to forget and reconnect to the SSID but it just doesn't connect. At the hub on wifi im connecting fine and getting the 350 down. 

Any help would be great, have also re-set the booster twice. 

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Very Insightful Person
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Re: Wifi Booster Not Allowing Connection

Pull the ethernet out the little booster and put back in again

I work for Virgin Media and my posts are my own opinions
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Re: Wifi Booster Not Allowing Connection

Hi Joshayy,

 

Thanks for your post and I'm sorry to read you've been having issues with our boosters.

 

For assistance with troubleshooting on the boosters feel free to click here

 

Kindest regards,

 

David_Bn

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