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Wifi Booster Needed

I’ve used the VM Connect app to test my WiFi, and results say I need one. However when I try to order one I get the message 

Oops! Something went wrong.

Sorry, we’re unable to change your package online.

I always get this message for anything to do with upgrades. I’m on MaxitTV. Can I order one through here please?

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Re: Wifi Booster Needed

Good Afernoon Telbel123,

 

Thanks for your post on our Community Forums and a very warm welcome to you!

 

Sorry to see you've been struggling to order a Wi-Fi booster, have you been able to order this since your post on Tuesday?

 

If you need further assistance, drop me a response below and I'll be happy to assist you

 

Kindest regards,

 

David_Bn

 

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Re: Wifi Booster Needed

No I haven’t been able to. I tried the text messaging service but they just referred me to customer service no. Long wait there so gave up. Can you help please. 

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Re: Wifi Booster Needed

Sure thing,

 

I'll drop you a PM via the purple envelope in the top right hand corner

 

Kindest regards,

 

David_Bn