Virgin Media Community

[jbrennand]

If you want a quiet life - do as legacy1 suggested on Saturday.

If it is just a wifi issue (are ethernet connections all ok?) then too address the wifi issues, VM now supply “wifi Pods” (not “boosters”).

Pods are free to “some customers” but most will be charged £5/month and right now they dont have enough supplies to provide them - unless you have a demonstrable wifi issue.

And at that level of investment you would soon pay off that cost by buying a "better" wireless solution that will be yours to own and use forever and which will cure all your wifi problems.

Get either a…

(1) Mesh System, (2) Wireless router, (3) Wireless access point (4) A combination of (2) & (3).

[Iverlad]

I appreciate the replies. I will probably upgrade. Just curious as to why it tailed off after years of being ok.

[lotharmat]

Budget router trying to compete with other routers in the local area!

This last year - with homeworking etc, wifi has become a lot more congested than it ever has been!

People really need to to try and optimise it by agreeing channels that prevent overlap!

[juliepierce3]

Many thanks. As an ultimate oomph customer, I would get the pods included but they say they don’t have any in stock… however .. they can offer a Hub4 with 1gb speed for an installation charge if £35 and an increase from £79 per month to £111. Bunch of charlatans…. I will be switching back to BT ASAP who offer Wi-fi in every room !! 

[juliepierce3]

I am advised there are also Wi-fi problems with Hub4 so you might be best following up the advice previously given ! 

[Tudor]

Just check out what speed BT offers on their “WiFi in every room” and what it costs.

[lotharmat]

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@juliepierce3 wrote:

…. I will be switching back to BT ASAP who offer Wi-fi in every room !! 

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For £10 extra a month... And if it doesn't work; you get the £10 back... They don't fix it - they just go "meh - no wifi for you - get your own kit (Like we're saying here)

Some guarantee.....

So feel free to see if BT works!

[gary_dexter]

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@lotharmat wrote:

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@juliepierce3 wrote:

…. I will be switching back to BT ASAP who offer Wi-fi in every room !! 

---

For £10 extra a month... And if it doesn't work; you get the £10 back... They don't fix it - they just go "meh - no wifi for you - get your own kit (Like we're saying here)

Some guarantee.....

So feel free to see if BT works!

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Been through it already. This poster keeps jumping into other peoples posts with the same comments. Best to ignore. 

[Lee_R]

Hi @Iverlad thanks for posting and welcome to our community.

I am sorry to hear the impact the current connection issue is having on your home life.  I have had a remote look from here.  I cannot see anything that should be impacting your wired connection, but I can see that you could do with assistance with your WiFi connection.  I am going to send you a quick direct message.  Please look out for the purple envelope in the top right of your screen.

Regards

Lee