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WiFi suddenly slow, might need to move the hub.

Hello,

So recently our WiFi has been really slow and the router has been over heating, half the house either gets a really bad signal or doesn’t get any at all. I was wondering if the placement of the router has anything to do with this (top floor on the window that’s facing the outer bit of the house) and if it does we cannot move it cause the cabling is not long enough to be put anywhere else. I have rebooted and reset the router and ran Virgins tests but they all say the WiFi is fine and there are no issues in the area.

What can we do? Thanks

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Re: WiFi suddenly slow, might need to move the hub.

If the HUB was overheating, assuming HUB 3, the white LED would turn red.

Has this occurred?

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Re: WiFi suddenly slow, might need to move the hub.

No it has not, there’s been a yellow light only.

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Re: WiFi suddenly slow, might need to move the hub.

Well off white then!

So it's not overheating then.

If your neighbours have recently got broadband, or changed their router, it can cause interference with your Wifi signal.

In the Google Play Store there is an app called. 'Wifi Analyzer' where you can check if other routers in the area are on the same channels as yours:

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Re: WiFi suddenly slow, might need to move the hub.

Hmm thought it might be cause it’s been getting quite hot.

They could’ve, but this has been happening for i’d say a couple weeks now so I have no clue, also from what I remember there haven’t been any works done around my area.

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Re: WiFi suddenly slow, might need to move the hub.

I've updated my post above.

The HUB could be faulty.

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Re: WiFi suddenly slow, might need to move the hub.

I’ll download the app and see if there have been changes around 🙂

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Message 8 of 58
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Re: WiFi suddenly slow, might need to move the hub.

The HUB automatically moves between channels to find the 'cleanest' signal, however there are only a certain number of channels to work with!

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Re: WiFi suddenly slow, might need to move the hub.

Managed to get these.F5FAEC03-978F-4A80-BE14-F1BD49EFEB13.jpeg

661F0B1F-5224-49C9-964F-10E6A3173C95.jpeg

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Message 10 of 58
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Re: WiFi suddenly slow, might need to move the hub.

There's been a small but steady trickle of "yellow LED" reports for a while now.  There's no official line on what this means.  In some cases it will be simply batch variation and "off white" with no impact on performance, but to appear noticeably yellow might mean that there are voltage control problems with the hub, and that could lead to all manner of variable performance.  The majority of cases I've encountered in these forums have been the Yellow Light of Doom, and the hub needs replacing, but whether this is similar I can't say.

I suspect that it might be worth trying to establish whether this is actually a wireless or a cable quality problem.  I can't devote the time at the moment, but @carl_pearce , you're a rising star in the forum, do you want to do the digging to establish if this is wireless or cable that's at fault?

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