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WiFi stopped working

Have a hub 3, stopped working and yellow light came on. Have tried doing a factory reset but yellow light still there and not working.

any suggestions?

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Very Insightful Person
Very Insightful Person
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Re: WiFi stopped working

I've flagged that for the forum staff.  You'll need a replacement hub, and they can organise that for you.

I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more

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Forum Team
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Re: WiFi stopped working

Hi Mariska,
Welcome to forums and thank you for your post 🙂
I am sorry to hear this and I can look into this for you, I will pop you over a private message and take a look for you. Just keep an eye out for the purple envelope.
thanks,
Zoie
 

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