Menu
Reply
Highlighted
  • 10
  • 1
  • 0
Tuning in
218 Views
Message 1 of 21
Flag for a moderator

WiFi shows connected on wireless devices but no internet connection

As above. Have tried all tests and rebooted hub 3.0 but no success. Need an engineer.

0 Kudos
Reply
Highlighted
  • 3.65K
  • 285
  • 514
Superfast
215 Views
Message 2 of 21
Flag for a moderator

Re: WiFi shows connected on wireless devices but no internet connection


@geo1947 wrote:

As above. Have tried all tests and rebooted hub 3.0 but no success. Need an engineer.


How about wired devices?

0 Kudos
Reply
Highlighted
  • 10
  • 1
  • 0
Tuning in
204 Views
Message 3 of 21
Flag for a moderator
Helpful Answer

Re: WiFi shows connected on wireless devices but no internet connection

No wired devices 

0 Kudos
Reply
Highlighted
  • 3.65K
  • 285
  • 514
Superfast
201 Views
Message 4 of 21
Flag for a moderator

Re: WiFi shows connected on wireless devices but no internet connection


@geo1947 wrote:

No wired devices 


If you access the HUB on http://192.168.0.1, log in and check the 'Hub 3.0 status overview' what do you see under 'Internet'?

0 Kudos
Reply
Highlighted
  • 10
  • 1
  • 0
Tuning in
196 Views
Message 5 of 21
Flag for a moderator

Re: WiFi shows connected on wireless devices but no internet connection

Can’t access hub Re no internet

0 Kudos
Reply
Highlighted
  • 11.99K
  • 934
  • 1.53K
Alessandro Volta
193 Views
Message 6 of 21
Flag for a moderator

Re: WiFi shows connected on wireless devices but no internet connection


@geo1947 wrote:

Can’t access hub Re no internet


You don't need an internet connection to access the Hub.

***********************************************************************************************************************************

Mike Robinson
Semi-Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - Mike Robbo
0 Kudos
Reply
Highlighted
  • 17.47K
  • 1.84K
  • 3.04K
Very Insightful Person
Very Insightful Person
191 Views
Message 7 of 21
Flag for a moderator

Re: WiFi shows connected on wireless devices but no internet connection

Dont need the internet to look in the Hub settings. Just working wifi or an ethernet cable

--------------------
John
--------------------

My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
0 Kudos
Reply
Highlighted
  • 10
  • 1
  • 0
Tuning in
180 Views
Message 8 of 21
Flag for a moderator

Re: WiFi shows connected on wireless devices but no internet connection

Have plugged Ethernet cable into back of hub and directly into my macs thunderbolt socket. Sorry but have never done this before. What next?

0 Kudos
Reply
Highlighted
  • 3.65K
  • 285
  • 514
Superfast
177 Views
Message 9 of 21
Flag for a moderator

Re: WiFi shows connected on wireless devices but no internet connection


@geo1947 wrote:

Have plugged Ethernet cable into back of hub and directly into my macs thunderbolt socket. Sorry but have never done this before. What next?



If you access the HUB on http://192.168.0.1, log in and check the 'Hub 3.0 status overview' what do you see under 'Internet'?

 

0 Kudos
Reply
Highlighted
  • 10
  • 1
  • 0
Tuning in
170 Views
Message 10 of 21
Flag for a moderator

Re: WiFi shows connected on wireless devices but no internet connection

Have typed into browser but no login screen does not appear 

0 Kudos
Reply