Hi @NUCCIBEAR11 👋, welcome to the Community Forum and your first post 😍. We are sorry that you are facing this WiFi issue, its not the ideal situation we like to have our customers in😢.
We have checked on your behalf and found that there is an existing outage in your area (here is the reference number: F010548289) that has been causing some of the issues that you have been experiencing, as others shall be in your area, do not worry our engineers are in the area fixing the problem 🔧. While we do have an estimated fix date: 16/03 10:15am, it is liable to change. If you have not already sign yourself up for the updates of any completions and changes.
Should you be facing problems further after the estimated fix date, contact us again so that we can look further into this for you.
Please keep us updated with this.