I rang VM Customer Support and they ran thru a few suggestions for things to try & waited each time for me to test them out. Nothing worked so they were just about to sort out sending me 2 new wifi pods when the tech support lady found a solution. The solution was so simple, neither of us believed it would work! It was to press the WPS pairing button on my Hub3, within seconds both pods were up and running and my wifi was restored! I thanked her profusely for her persistence. Hopefully, others with the same issue will find this helpful.