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Simongoodwin
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WiFi pods disconnected and wont reconnect - help

My wifi pods have been working fine for months, tonight they all disconnected and wont reconnect.

The virgin media connect app cant find them, tried a router reboot, nothing.

 

 

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Ilyas_Y
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Re: WiFi pods disconnected and wont reconnect - help

Hi there @Simongoodwin, thanks for reaching out to us and a warm welcome to the Virgin Media forums. 🙂

I'm sorry to hear about the issues with the Wi-Fi pods not connecting to the hub or to the app.
Are you able to wire up the connection from the pods to the hub using an ethernet cable and see if it picks it up?

Let us know.

Kind regards,
Ilyas.

Ilyas - Forum Team


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