WiFi pods are flashing and connect app not finding my hub

[Collis1991]

Internet went down in the area last week, since this my wifi pods have been flashing and won’t connect to my hub! I have moved closer and tried to connect via the connect app but this isn’t connecting to my hub! I have done a factory reset on my hub but still not working.

does anyone have a fix for this as these things seem to always cause me problems and Virgin are impossible to get hold of

[Ilyas_Y]

Hi there Collis1991 thanks for reaching out to us on the Virgin Media forums. 👋🏼

I'm sorry to hear about the issues with the Wi-Fi pods.
May I ask what colour light is flashing on them?

Please check here for more guidance regarding Wi-Fi pods and how to fix any issues that occur with them.
Let us know how you get along and if you need further assistance.

Kind regards,
Ilyas.