Hi Northcoterees,
A warm welcome and thanks for posting on our community forums. We can certainly help you order a 2nd pod if your experiencing issues ordering this through our Connect App.
Unfortunately, remotely checking your account from our end with the details you have provided form your community profile, our systems have detected a short term connectivity issue.
Due to this, we have to monitor this fault for 24 hours before it will allow us to order you any equipment. Once this issue has been resolved, we can then order you an additional pod.
Kind regards Jodi.