on 24-02-2023 18:32
Hi,
Have previously received a pod for a weak area downstairs. Works already. However, I also have a blackspot upstairs, and my daughter is getting very frustrated as she can't connect her X-box.
How do I order another pod for upstairs?
on 24-02-2023 18:43
on 27-02-2023 11:43
Hello @Pablofingers
Thanks for posting. I am sorry for any issues with the WiFi signal.
Please use the Connect App 👉 https://www.virginmedia.com/broadband/connect-app - you'll be able to do a wireless scan in the property. This will check and identify any coverage blackspots, optimise them where possible. If a Pod is needed, you'll be able to order.
Best wishes.
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