Both my Wifes' and My PCs couldn't connect to the internet using WiFi.
The ethernet connection worked fine on both. So I decided to log in to the Router and found the Wifi password was changed to a set of numbers similar to when the Router was delivered and first switched on. Plus, the 5ghz was changed to 2.4 2 with the password the same as 2.4
I have anitvirus up n running on both PCs(Laptops), we log out and switch of every time when not in use. I ran an online virus check through 'TrendMicro Housecall' & Maleware scans etc. But there was nothing reported in terms of a Virus or Maleware.
Could our network have been hacked? Or could there have been an overnight update to the router and caused this?
Help! Still wondering if we have been hacked in some way.
Some other users have reported similar issues as well recently.
***** If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!! I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences. Office 365, Dynamics CRM and Cloud Computing Jedi