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WiFi ox has no power

No WiFi so I tried to reboot box, now it won’t come on at all tried to phone and it said an issue in my area which they are working on. But surely I should have power to the box even so?

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Re: WiFi ox has no power

Hi juliedg65, 

 

Thank you for your post. 

 

You should have power to your hub even if there is an area issue 100% unless the area issue was a powercut haha. I am sorry you experienced this - since your post have you been able to get this resolved? 

 

Cheers. 

Ryan_N - Forum Team - https://community.virginmedia.com/t5/custom/page/page-id/WelcomeGoodFolk
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