on 06-02-2023 14:10
Hi
my WIFI is struggling to reach different rooms in my house I only live in a bungalow so there is not far for it to travel however it only really works in the one room it is installed in and struggles to reach anywhere I else in the house.
any help would be appreciated
on 06-02-2023 17:21
on 06-02-2023 17:53
@Matt_dickinson9 wrote:<snip> I only live in a bungalow so there is not far for it to travel
Hopefully you have access to the roof space? If so you should cable wifi access points to maybe two additional locations in the property. Use ceiling mounted PoE units as they are easy to fit and look like smoke alarms. The cables for these would run from a small PoE switch located near the existing VM Hub.
I've done similar installs for family members and it works very well.
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on 08-02-2023 19:58
Thanks for posting and welcome to the community.
Sorry to hear of the WiFi issues.
Please do as both jbrennand and Adduxi have suggested, however, we're investigating a potential network issue. I have sent this over to the team and hopefully will hear back soon. I'll keep you posted.
Best,
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on 13-02-2023 11:45
Thanks for your patience. I have heard back from the faults team and there's no area issue identified, we'll send you a PM now to book in a technician visit.
Best wishes,
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