WiFi max pod

[Bobito]

Hi having issue with WiFi dead space in certain rooms managed to get one Wi-Fi booster as I met the criteria with my volt package was told by agent on what's app conversation that I'll receive confirmation within 12 hours pending back ground checks that was on Friday 28th October it's now 31st just wondering what these checks are and when I'll actually receive booster. 

[Sabrina_B]

Hi @Bobito 👋.

Thanks for reaching out to us and welcome to the Community Forums. Apologies for the issues that you are having with the WiFi Max pods. We would need to bring you in to a private message so that we can look into this for you.

Please look out for the envelope on the top right of your web browser or if you are using a mobile device, it will be located under your profile icon.
 

Thanks.
 

Sabrina

[Sabrina_B · Accepted solution]

Hi @Bobito.

Thanks for the private message today, so glad that we were able to get your WiFi Max issues sorted. Should you need us again, please reach back out to us. 

Sabrina