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WiFi light and baselight green and internet light flashing

As stated both the WiFi and baselight are solid green whilst the broadband light is flashing.

My WiFi is not working.

I have tried restarting and resetting the router.

 

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Re: WiFi light and baselight green and internet light flashing

Does this help with any clues ?

https://www.virginmedia.com/help/virgin-media-what-do-the-lights-on-your-hub-mean#hub3

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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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Re: WiFi light and baselight green and internet light flashing

The only thing it could be from that is an update, but if so it's a very long update.

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Re: WiFi light and baselight green and internet light flashing

EDIT:  Forgot to ask - can you connect to the Net with a device connected to the Hub by ethernet cable?

Is it a new Hub3 ?

You could try the reset – EXACTLY this way.

With the Hub "on" push in the pin on the back/side/bottom of the Hub with the end of a paperclip until you feel it at the “stop point” and hold it there firmly for a "timed" 60 seconds do NOT restart the Hub after that. Leave it 5' or so to stabilise and then your passwords/passphrase for both the Hub settings and the Wifi networks will revert to the two printed on the Hub sticker on its base/side/card. Make sure you use the wifi one for devices connecting to the wifi and the settings one to access the Hub.


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John
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My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired 2 WiFi,) SH2 in modem mode with Airport Extreme Router. On VIVID200, Talk Anytime Phone, x2 Mobile SIM only iPhones.
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