Ok like most I assume I'm getting spotty WiFi, works great for my smart home stuff but constantly drops out while on my mobile, and all my family, was considering getting a mesh system, would this solve the issue and would it need to be put in modem mode, I tried once before and couldn't get it to work do sent it back, any advice please?
Yes you need a mesh or better router and yes it will work
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For best results yes, but you can choose to leave the hub in router mode and just turn off it's wifi signals, so long as the mesh system or new router is configured in access point mode. You could buy the full size (not mini) BT Whole Home disks, as they only ever operate in access point mode, but like-for-like the BT disks are more expensive than (say my choice of) a TP-LInk Deco M4 or S4.
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