Getting so frustrated with WiFi performance. I’m currently sat on top of the Reuter and this is what I’m getting. No other devices using WiFi!! As a new customer I have to say that virgin customer service is pretty much non existent
Thanks for posting. My apologies for the delayed reply and the WiFi issues.
I've checked the system today and there is a congestion issue. We are planning to undertake some upgrades to support the increased demand for our services in your area. When completed, any slow broadband speeds and buffering on TiVo apps you may be experiencing (particularly at peak times) will be resolved.
The fault reference is F008718181. The estimated fix date is the 23rd February.