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Joining in
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WiFi issues

Over the past week, maybe 10 days, the WiFi drops off in the room next to the router location (typically using a Samsung S9 mobile, a newish iPad and a Dell laptop). When reconnected, the signal is strong and usually remains for the remainder of the task.
I’ve turned the router off & on, poked through reset button below the Ethernet cables and just now I’ve run the diagnostic tool within the settings. The screenshot shows the result, what action can I take please to rectify the wireless issue? The diagnostic tool doesn’t seem to allow me to do anything, just tells me what’s wrong. 559CB861-A4BA-4424-B48E-06F763AEC0A1.png

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Re: WiFi issues

Hi,

If you could private message me your account number and site/area reference number I can look into this for you! Be sure not to send them openly on the forum!

Thanks,
Steve
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Alessandro Volta
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Re: WiFi issues

Invest in a better router or a mesh system or run some wired AP’s


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