Virgin Media Community

[Cturner89]

I'm on the trial..

My WiFi has been down since last night and I have a blue flashing light on the hub... Tried the resets etc

Is this an issue at my end or supply? 

[jbrennand]

See this..
________
Can you Check first for any “known network faults - Try in 2 places

1) Try the “check service,”Area status webpage" (link at top right of this forum)

2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. and tells you of more local issues down to street cab/ postcode level.

[Zach_R]

Hi @Cturner89,

Thank you for your post and welcome back to our community forums. We're here to help.

I'm really sorry to hear that you've been experiencing some issues with your Wi-Fi connection recently. I've checked things over on our systems and I'm unable to detect any faults currently. Is this problem ongoing for you today?

Thanks,