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Cygnette
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WiFi connection but no Internet

I have full strength WiFi but no Internet. It's been like this for over 4 hours. I've switched off and on all routers several times. Reset via ip and also twice manually on router hub. The area hasn't been reported with any issues. The 2 and 5 g lights are blue and there is no tick light. The double headed arrows are constantly flashing on the router. 

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MikeRobbo
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Re: WiFi connection but no Internet

Which model Hub?

For Hub 3

It may be a good idea to carry out a factory reset on the Hub …

With the Hub Powered on use a paperclip or similar do a pinhole reset.

Depress the pinhole switch for a timed 60 seconds then release.

DO NOT reboot the hub but allow it 5 to 10 minutes for it to boot itself up.

Once a steady white and no other lights are illuminated check your system again.

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