Hi,
Having an issue with some wireless devices saying they are connected but have no internet access whilst having a mostly full signal. for instance, my phone and pc will both be on wifi in the same room, but my pc will say no internet access whilst my phone is working.
I have both wired and wireless devices, with the wires devices remaining consistently connected to the internet.
This has happened to laptops and smart TV. The only solution has been to reset the router though this is becoming more frequent.
I have spoken to customer services as well as tried the self diagnostics numerous times but an issue is never identified as well as performing a reset of the router twice.
It appears that others have had similar issues on this forum and resolved with a hub replacement.
Many thanks for your help in advance
Faisal