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WiFi connect issue

I pause my daughter's phone on the Virgin Connect App, However, I check in the morning and it's unpaused - is there a loophole to this? 

Thank you in advance

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Re: WiFi connect issue

Yes, your daughter can hold a pen into the hubs reset hole to cancel the pause

I work for Virgin Media and my posts are my own opinions
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Re: WiFi connect issue

Thank you, surely this would reset the whole thing? I've had other things on pause at the same time but only hers has unpaused 🤦🏻‍♀️

Thanks

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