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WiFi calling not getting incoming calls

I've noticed recently that many people calling me on my Samsung S10 don't even get a ringing tone or get through to voicemail, it just hangs up immediately. It happens about 3 times out of 4 incoming calls.  It only happens when I have WiFi Calling turned on and WiFi connected.  It doesn't seem as bad if the incoming call is from another Virgin mobile. I've spent 6 hours communicating with Virgin tech help and even tried changing the sim but still as bad as ever.  I have caring responsibility and need reliable incoming calls. HELP! 

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Re: WiFi calling not getting incoming calls

Thanks for highlighting this issue; I have exactly the same problem. A was waiting an important call from my doctor. He tried eleven times before I could pick up. It’s a good thing he’s persistent. This is potentially very serious. Does anyone know of a solution?
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Alessandro Volta
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Re: WiFi calling not getting incoming calls

Posting in the Mobile forum is a good start


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Re: WiFi calling not getting incoming calls

Yesterday i noticed another problem with WiFi calling. When calling a merchant through WiFi Calling, every time i got put through their internal phone system from reception to sales i got cut off. When I turned of WiFi calling it works fine.

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Alessandro Volta
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Re: WiFi calling not getting incoming calls

Wi-Fi calling is just another gimmick that works when it wants to. I've not heard of anyone have anything good to say about it.

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Mike Robinson
Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.


My Broadband Ping - 26_Aug_2020

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