These WiFi boosters simply don't work, I was about to cancel my contract after 14 years with virgin, someone on the phone convinced me to 'upgrade' to these boosters due to awful WiFi signal.
I ok'd it.
Received boosters, plugged in , and decided to use the virgin app to install them, instead of WPS like I normally would, half way through set up on last step, set up failed.
No reason why, just don't sync up the settings.
So I went the WPS manual route, no indication of connection and if they are working, its not apparent at all to me, all lights are right, WiFi is stil awful.
I'm very knowledgeable on this stuff, so phoning virgin gave me a painful, I mean painful 'guide' which I knew wouldn't work.
So I'm stuck with these boosters, that there own app can't even sync up correctly, with still awful WiFi signal. Oh and plus, they have signed me up to a contract again .... Wowowowowowowow.
I'm paying £79-84 a months for over 7 years now, and they signed me up on a contract for upgrading to boosters which don't work.
Does anyone think there is a simple solution to get these working, because virgin customer service doesn't help, and next time I speak them I'll end up cancelling my contract & tempted moving to sky, after so long
Thank you for your first post and I am sorry you are having issues with your broadband I will be more than happy to look into this for you I will send you a private message asking for some details just keep an eye out for the purple envelope 🙂