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WiFi booster

I have a WiFi booster and it appears to be working correctly, however I have a ring doorbell and when connected to the booster works fine, when I check the virgin connect app most days it shows the ring doorbell connected to the hub, this obviously cause problems as the signal is weak, that’s the reason I got the booster, how can I ensure that the ring doorbell only connects to the booster and not the hub.


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Alessandro Volta
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Re: WiFi booster

Give your Wi-Fi Broadcasts different SSIDs (names) and only connect the doorbell to the strongest SSID.

These are the instructions for the Hub 3, I don't know how to change them on a booster but it will be a similar process.

Best done with a cable connected device.

Log in to the Hub.

Advanced Settings > Wireless Signal > click ‘Disable Channel Optimization’ > Click ‘Apply Changes’.

Advanced Settings > Wireless > Security > Add 2 to the 2.4GHz Channel name [SSID] > Add 5 to the 5 GHz Channel name [SSID] > Click ‘Apply Changes’

You can leave the passwords the same as they are. 

Log out of the Hub then reboot using this method ...

Switch the Hub off using the small switch on the rear of the Hub next to the power cord and pull the PSU plug from the wall socket.

Give it a good 5 minutes put the plug back in and switch the Hub back on.

Allow the Hub a few minutes to fully restart then try your Wi-Fi again.

You will need to reconnect all you Wi-Fi devices some will want to connect to 5Ghz and some to 2.4GHz and some will connect to either.

When you connect the devices do it at the furthest point from the Hub that the device will be used.

2.4GHz is a stronger signal but slower than 5GHz so if you have problems on 5GHz change to 2.4GHz.


Mike Robinson
Retired Aircraft Engineer & Computer Based Training and Learning Designer for many of the world's Military Arms.

My Broadband Ping - 26_Aug_2020

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Alessandro Volta
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Re: WiFi booster

Devices to connect to what it believes to be the strongest signal.

Maybe get a better booster that emits a stronger WiFi signal. 

If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!!
I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences.
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