How do I speak to someone at virgin ?? Tried using terrible chat servuce
a month ago
The chat help was useless. My problem was not addressed.
my WiFi booster has died. No lights or anything . Tried resetting and using in other sockets . No lights at all. It is dead. ni issue with hun or WiFi- just need replacement WiFi booster receiver
Chat bot said they were transferring me to faults department ( after a very long time verifying me and asking me irrelevant questions) but someone from ‘moving home’ contacted me. Tgey couldn’t help so back to beginning of chat to start all over again.
how do you speak to someone at virgin or make a complaint?