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WiFi booster not working

Otiboat
Joining in

We have a WiFi booster that has stopped  working have tried to pair and reset but not working. Considering I pay for this monthly not very good service 

1 REPLY 1

Kath_F
Forum Team
Forum Team

Hi Otiboat, 

Thanks for taking the time to contact us via the Community. It's lovely having you on board with us in the Forums.

We're sorry to hear you're having an issue with your WiFi booster. Taking a look at things here, I can't see an active VM booster on your account. Is this one you've previously had from us? If so it's likely an old one that we no longer support which is likely why it's no longer working. If it's a third party booster then you'd need to refer to the manufacturer for further help on getting it connected. 

Keep us posted on how things go. 

Thanks, 

Kath_F
Forum Team

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