a month ago
So we've recently switched from BT to Virgin, for the faster internet speeds (obviously!)
But, the WiFi signal through the house is absolutely shocking - we can't even stream Netflix in our bedroom without it buffering 10 times
I've used the Virgin Media Connect app but it's not picking up the bedroom as a blackspot - even though it obviously is as our Amazon fire stick has little to no signal
I called Customer Services to try and order the powerline adapaters to be told, sorry they're out of stock, but you can pay an extra £5 a month and have the intelligent wifi booster?
Is there any way I can make the signal throughout the house better overall?
Buy your own wifi kit is the only answer for the poor Hub performance. Or, rent pods from VM. Most people here recommend the Deco range of Mesh units.
If you've still got your old BT router you can use that.
Unfortunately, I've got to send it back!