Virgin Media Community

[AimeeB88]

So we've recently switched from BT to Virgin, for the faster internet speeds (obviously!)

But, the WiFi signal through the house is absolutely shocking - we can't even stream Netflix in our bedroom without it buffering 10 times

I've used the Virgin Media Connect app but it's not picking up the bedroom as a blackspot - even though it obviously is as our Amazon fire stick has little to no signal

I called Customer Services to try and order the powerline adapaters to be told, sorry they're out of stock, but you can pay an extra £5 a month and have the intelligent wifi booster?

Is there any way I can make the signal throughout the house better overall?

[Adduxi]

Buy your own wifi kit is the only answer for the poor Hub performance.  Or, rent pods from VM.  Most people here recommend the Deco range of Mesh units.

[Sautoy]

If you've still got your old BT router you can use that.

[AimeeB88]

Unfortunately, I've got to send it back!