Virgin Media Community

[Ahilton2]

Morning

My Hub4 was started flashing yellow (quickly) and has been doing so for a few days. It drops out to slow white flashing from time (as if it is trying to reset) and then goes back quick yellow flashing.

I can see the WiFi on my devices, at full strength as well, but none of my devices can connect. It says no data connection.

I've tried pinhole reset but that hasnt changed anything.

Any body know what is happening?

[Kath_F]

Hi Ahilton2,

Thanks for your post and a big welcome to the Community. It's great having you on board with us.

We're sorry to hear you're having an issue with your WiFi connection. 

We'd love to take a look in to things but have been unable to locate you on our systems using your forum credentials. We will need to confirm some information with you in order for us to proceed with checks. 

I have sent you a direct message to allow us to do this with you in a private space. Just click on the little envelope at the top right-hand side of the page to access your inbox.

Thanks,