on 03-01-2024 22:59
I’m having trouble connecting my wife’s laptop to the WiFi in her office. I’m unable to do a scan on the laptop as it won’t pick up the WiFi signal. Can someone point me I the right direction on how to order a WiFi pod?
Thanks
on 04-01-2024 11:04
The official route to order a Pod is to scan your property with the VM Connect app. This should allow you to order an initial Pod. Depending on your Contract they are £8 pm or free for up to 3 Pods. If they are not free to you, it may be better to buy your own Wifi extender. Also consider getting a proper cable and Wifi setup installed in the Office.
If you can't get the Connect app to work properly, just wait here a couple of days for a VM Mod to pick this up and discuss with you.
https://www.virginmedia.com/help/wifi-max
I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Learn more
Have I helped? Click Mark as Helpful Answer or use Kudos to say thanks