Virgin Media Community

[funsizescot1975]

Has anyone had issue with the new Booster Pods? Had mine for ages and no issues but now it will not connect. I’ve checked all the routers settings they are fine rebooted etc. Have contacted Virgin but didn’t get much info guy said sometimes there is ‘interference’ and it should clear in a day or two? Never heard that before.

[legacy1 · Accepted solution]

O how the pods were a good idea VM....

I should send them back and get your own wireless router with 1Gb ports and use the hub in modem mode.

[funsizescot1975]

Yeah I’m not all that happy with the response from Virgin Media no solutions I might just get my own kit

[Don1951]

I have 2 pods, but still have dead area even with pod in the room.

Any suggestions. 

[funsizescot1975]

I ended up having to replace the one that was malfunctioning. Short of moving it to another socket in the room as you shouldn’t have dead spots in the room if it’s working correctly 

[Travis_M]

Hi @funsizescot1975

Thanks for the reply

How are you getting on since the replacement?

Regards

[funsizescot1975]

Hi,

no issues up till we updated to Hub 4 and had to speak to Virgin to get the pod reset but since then no issues.

[Kain_W]

That's great news @funsizescot1975,

Sorry for all the issues caused prior.

If you do have anymore queries/issues in the future then please do not hesitate to contact our team again.

Thanks and take care,

[dlloyd123]

I have as Similar issue with a WiFi pod. Really need some help please!

[Zak_M]

Good afternoon @dlloyd123. 

Welcome back to the forums and thank you for taking the time to post. 

I am sorry to hear that you have had some issues with your pods. 

Could you expand on the issues that you are having? 

Kind regards,

Zak_M