Virgin Media Community

[Keirb88]

Got the new WiFi pod. Plugged it in. Had no further instructions?. Virginia media connect not recognising it. Anyway I can even tell it's working the WiFi signal near installation doesn't see, to have improved.  

[Keirb88]

No one have any similar issues

[carl_pearce]

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@Keirb88 wrote:

No one have any similar issues

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Have you following the online guide?

https://www.virginmedia.com/help/virgin-media-booster-and-pods-troubleshooting/quick-checks 

https://www.virginmedia.com/help/virgin-media-booster-and-pods-troubleshooting/additional-checks 

[Keirb88]

I've seen this yes. But the app doesn't show a connection is there a way to see it's actually connected and the signal strength. 

[Adduxi]

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@Keirb88 wrote:

I've seen this yes. But the app doesn't show a connection is there a way to see it's actually connected and the signal strength. 

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From the documentation it loks like you can't 

How can I tell if my device is connected to the Virgin Media Hub or the Intelligent WiFi Pod?

Unfortunately, as the mesh WiFi network will be using one network name (SSID) you’ll be unable to tell which access point your device is connected to.

[g0akc]

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@Keirb88 wrote:

I've seen this yes. But the app doesn't show a connection is there a way to see it's actually connected and the signal strength. 

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Use a Wi-Fi scanning app to get an accurate measurement of signal strength as you walk around the house - compare with the pods on or off