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WiFi Pod not delivered twice

LJH23
Joining in

Hi All. Just wondering if anyone else is struggling to get hold of their WiFi Pods? I've spoken to Virgin twice now, and on both occasions they've confirmed a date for delivery, and both dates have come and gone! Any recommendations please? It takes so long speaking to them each time as I have to explain the whole situation each time (our old virgin booster started smoking and popped one day!) and I'm getting rather frustrated! Thanks 😁

2 REPLIES 2

Client62
Alessandro Volta

We avoided the VM Pods and fitted Wi-Fi Access Points it means we own and fully control them too.

Steven_L
Forum Team
Forum Team

Hey LJH23,

Welcome to the community and thanks for taking the time to post here on the forums.
I’m sorry to hear of the issues that you’re having with your WiFi pod delivery LJH23, I would be happy to take a further look into this for you but first would need to take a few details via private message, please look out for it and we can get started. 

Kind Regards,

Steven_L