Thank you for your prompt response. I followed the instructions inside the box, i.e. plugged it in and switched it on. Haven't touched the hub and wouldn't have the first idea how to enable and merge stuff.
Bands need to be split for them to work, give VM a phone I had a problem with mine one was activated but one wasn't causing issues with my Wi-Fi, got it sorted today one of the pods wasn't provisioned to my hub correctly took a few seconds to sort and everything is working fine now.