@Barmysharmy55 wrote:
It’s just the WiFi. Ethernet is fine
If everything works ok on ethernet and you're happy with how the connection performs then you have options.. you could buy yourself a decent router/mesh system that will provide reliable wireless connectivity to your house..
VM don't guarantee the performance of wifi - as frustrating as it might be - you'll be fighting an uphill struggle with VM to do anything meaningful about it and frankly, even if they do send you a new hub, you'll likely run into the same issues with it now or in the future. The hub is a poor device, it's a minimal viable product and as VM only guarantee wired speeds, it's fair to assume that a large chunk of the budget that goes into it is spent on making sure that that works as well as possible, with all other features, including wifi, taking a hit.
