on 08-02-2023 20:23
I have nothing but interruptions and everything cutting out. Loose signal. It's so bad. I asked to cancel within the time frame allowed they didn't do this. I'm now stuck. took 6 months to get a booster sorted. Still utter rubbish. All they say is it meets the router ok. From said router not alot happens. I'm so annoyed I pay good money for not alot. Third attempt at getting any help. Ask the community ? Lazy and not worth half what I pay.
on 08-02-2023 20:29
It is helpful to have check if the service to the Hub works as expected and then to consider what you WiFi device is doing.
Run this test link, the speed to the Hub should match the subscription rate, the speed over WiFi does depend on the device.
Give it a try to see what is happening ...
https://www.samknows.com/realspeed/
on 08-02-2023 20:31