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WiFi Boster problem

I have an existing virgin boaster that is not working. I have tried reconnecting it using the virgin app and it says to get hold of technical support. Thanks. 

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Alessandro Volta
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Re: WiFi Boster problem

Set it up manually using the paper instructions not the app. 


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Re: WiFi Boster problem

I have tried that twice before the app and the main light on the main boaster just flashes and it doesn’t work so that is why I the tried the app twice. 

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Alessandro Volta
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Re: WiFi Boster problem

Have you factory reset them?


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Re: WiFi Boster problem

Thank you I have but I am going to try again. Thanks. 

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Re: WiFi Boster problem

Hi SamT1 Thanks for posting and welcome to our community.

Sorry to hear you're having issues with your booster.  Can I ask if taking it back to factory settings has resolved the issue?

Regards


Lee_R

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