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M8ttysmith
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WiFi Booster with Hub 3

Hi, been having spotty WiFi for a while and got a WiFi booster from virgin yesterday... 

set up was really easy and cured the black spots.

But a weird thing keeps happening... after a while the whole WiFi across the house now stops working. Says limited connection across the WiFi connection on my devices.

so if I reset and then reset all the booster back up works well then after a while stops again../

anyone else have this ?

 

 

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legacy1
Alessandro Volta
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Re: WiFi Booster with Hub 3

I can believe this would happen....send the booster back and get a better wireless router with 1Gb ports with the hub in modem mode.

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Forum Team
Forum Team
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Re: WiFi Booster with Hub 3

Hi M8ttysmith,

 

Thank you for posting to the Virgin Media Community.

 

I apologise for any inconvenience about the booster. We want this get sorted as soon as possible.

 

We can get an assistance from our online team,  they need to do further diagnostics, we can do this via online chat.

 

Let us know how it goes.

 

Gina_M

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M8ttysmith
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Re: WiFi Booster with Hub 3

After actually resetting the hub 3 to factory defaults and then resetting the WiFi booster up again... touch wood all now seems ok...

thanks for your replies 

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Forum Team
Forum Team
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Re: WiFi Booster with Hub 3

Glad to know it's working now, M8ttysmith. 🙂

 

Should you need help with your services moving forward, feel free to pop back to us. Cheers!

 

Kind Regards,

Chai_S

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