on 02-02-2023 10:17
Can somebody confirm the procedure for ordering one. I have tested speeds in my bedrooms and they come back fair on the connect scanning app. That directs me to wifi max and then I end up on a chat line awaiting an agent. To save time I rang customer services who stated a technician would be in touch, is that correct. I simply want a pod to plug in to increase speeds in the bedroom.
[MOD EDIT: Subject title changed for clarity]
on 02-02-2023 16:37
on 04-02-2023 17:32
Welcome to the Community and thank you for posting.
I am very sorry to hear you are experiencing signal issues in your home.
We will be able to assist with the ordering of the Pod. To do this, we will just need to take a few details via private message which I will send over to the purple envelope on the top right of this page now.