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pastypartners
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Wi-fi dropping out and wifi lights not on. SuperHub 2

on ‎23-01-2021 08:05

my wifi keeps dropping out, both 2.4 and 5ghz, also lights  for these off.

virgin website takes me on an interminable loop getting me no where

I have rebooted and reset hub to no avail

I have used ethernet cables as much as possible to reduce pressure on wifi.

I have 200 mb package

Cannot get through to customer service. please help

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gary_dexter
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Alessandro Volta
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Re: Wi-fi dropping out and wifi lights not on. SuperHub 2

on ‎23-01-2021 11:28

And do those wired connections also drop?


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pastypartners
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Re: Wi-fi dropping out and wifi lights not on. SuperHub 2

on ‎24-01-2021 07:40

The wired connections are normally fine. wifi regularly drops out. Normally rebooting the hub once a day to get the wifi back.

 

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