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Wi-fi Pods

Joining in

I was reluctant to renew my contract but did so recently having been advised I could get up to 3 free wi-fi pods to achieve an acceptable signal in the furthest most part of my house. I then spoke to the technical people two weeks ago, requesting a pod and am yet to see one. (In fairness, he said his system was having problems but I was assured it would be ordered). I cannot find how to order the 1 or 2 I need. Navigating and randomly switching between the app and website is proving frustrating. Holding on the 'phone forever is not an attractive option.

Can anyone help?


Very Insightful Person
Very Insightful Person

A VM Forum person will be along here soon and sort this for you


I do not work for VM. My services: HD TV on VIP (+ Sky Sports & Movies & BT sport), x3 V6 boxes (1 wired, 2 on WiFi) Hub5 in modem mode with Apple Airport Extreme Router +2 Airport Express's. On Volt 350Mbps, Talk Anytime Phone, x2 Mobile SIM only iPhones.

Forum Team
Forum Team

Hi RobS1974,

Thanks for your post and welcome back to the community.

Sorry to hear the Pod has not been ordered as agreed, so we can investigate this I've dropped you a PM.

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