on 04-06-2023 20:21
I have been using virgin Wi-Fi for 3 years now and my son still can’t get a decent connection in his bedroom. It’s not a huge house! We have been given 2 pods, which helped slightly with his gaming (still lags a bit). Now we have found that he can’t connect his fire stick to his tv because there is no network connection, even though the signal strength is good. So sick of this! The pods are a nightmare. Surely something can be done. I feel like we are wasting our money with Virgin. I haven’t long upgraded for a better speed and I see no improvements whatsoever.
Answered! Go to Answer
04-06-2023 21:35 - edited 04-06-2023 21:36
@Emily2712 wrote:Thanks for your reply. Do you have any suggestions on what I could get? I am not tech savvy!
Depending on what budget you have there is a huge choice of third party kit.
Something like the below is a good starting point:
https://www.amazon.co.uk/Deco-M4-Seamless-Coverage-Replacement/dp/B07NH1J543
You also have the choice of 'renewed' if you aren't bothered about being brand new:
https://www.amazon.co.uk/dp/B07X1Z79BY/ref=dp_cr_wdg_tit_rfb
on 04-06-2023 20:26
Maybe time to invest in your own kit rather than rely on cheap rented hardware.
on 04-06-2023 21:14
"he can’t connect his fire stick to his tv because there is no network connection, even though the signal strength is good."
This is exactly what would be see if the VM Connect app had been used to apply WiFi Pausing.
on 04-06-2023 21:26
Thanks for your reply. Nothing is paused in the app
on 04-06-2023 21:27
Thanks for your reply. Do you have any suggestions on what I could get? I am not tech savvy!
04-06-2023 21:35 - edited 04-06-2023 21:36
@Emily2712 wrote:Thanks for your reply. Do you have any suggestions on what I could get? I am not tech savvy!
Depending on what budget you have there is a huge choice of third party kit.
Something like the below is a good starting point:
https://www.amazon.co.uk/Deco-M4-Seamless-Coverage-Replacement/dp/B07NH1J543
You also have the choice of 'renewed' if you aren't bothered about being brand new:
https://www.amazon.co.uk/dp/B07X1Z79BY/ref=dp_cr_wdg_tit_rfb
04-06-2023 21:40 - edited 04-06-2023 21:41
or get a router
+
on 04-06-2023 21:53
Sorry for my lack of knowledge but how would another router help? In place of the virgin one I have do you mean?
04-06-2023 21:55 - edited 04-06-2023 21:58
@Emily2712 wrote:Sorry for my lack of knowledge but how would another router help? In place of the virgin one I have do you mean?
What I linked to, or purchasing a third party router of any type, effectivley replaces all functions of the VM HUB and pods, other than the internet connection.
There is something called modem mode which allows you to move all other features, including wireless, to your own device:
https://www.virginmedia.com/content/virginmedia/dotcom/en/myvmapp/help/help_l3_t4_s8_a1.html