on 21-12-2023 21:19
I followed all the advice and nothing has worked. I have a pod that isn’t recognised and will not connect and areas with poor or no wifi. All worked before I upgraded and got a new hub.
[MOD EDIT: Post split to create own thread]
on 24-12-2023 13:07
Hi @LizaP2
Thanks for posting and welcome to the community, Please do make your own thread in future 🙂
We've moved it for you this time 🙂
I'll send you a PM now to help with the Pods.
Need a helpful hand to show you how to make a payment? Check out our guide - How to pay my Virgin Media bill