Virgin Media Community

[scrattons]

I'm a new VM customer, need the extra bandwidth, working for the NHS I'm doing lots of Teams calls from home, i'm setup in my kitchen and the signal is Poor, with Teams breaking up, which I cannot afford to happen, how do i get a boosters?,

I've been trying contact VM all day but saying busy try later is there an alternative number other than 150, I need this sorted asap.

Not a great start with VM 

[jbrennand]

VM now supply “wifi pods” (not “boosters”). These are free to customers on the 1GB or Ultimate Oomph packages, and so are worth trying.

Otherwise you will be charged £5/month - and at that level of investment you would soon pay off the cost of buying a "better" solution that will be yours to own and use forever.

Teams etc will always work better if you can connect on an ethernet cable - could you do that?

[scrattons]

Thanks for the reply, so you are charged for the boosters?

[jbrennand]

I am not charged anything as I dont use them - I always use my own superior quality equipment 🙂

See my previous reply to see if you would incur the charge