I've tried ordering the Powerline extenders numerous times via the app and phone and messaging but the response from Virgin has been disgusting. Customer service is non-existent regardless of Covid, this started before the pandemic. I'm looking at installing a mesh system or transferring to BT solely because of the reviews of their Wifi system and I've been a full package Virgin/Telewest customer for around 20 years.
We are now working from home so wifi is critcal. As a last throw of the dice before seeking professional technical advice is there any option to extend wifi via either our TiVo or Vbox?
Using a wired connection is more stable than a wireless connection.
That being said a better router or mesh system will be 100 times better than boosters.
***** If you think my answer has helped - please provide me with a Kudos rating and mark as Helpful Answer!! I do not work for Virgin Media - all opinions expressed are of my own and all answers are provided from my own and past experiences. Office 365, Dynamics CRM and Cloud Computing Jedi